My article in Software Quality Professional just came out.
http://asq.org/software-quality/2012/03/software-quality/plan-for-success.pdf
It is available for download if you register. The content is technical, and includes a model I built, but the message is simple.
To succeed in software development, plan for quality. You will almost surely save time and cost. You have to plan because it won’t happen by accident.
