Monthly Archives: November 2011

“If you don’t know where you’re going, any road will do” – Watts Humphrey “Would you tell me which way I ought to go from here?” asked Alice. “That depends a good deal on where you want to get,” said … Continue reading →

Process improvement is usually gradual, a series of small improvements that add up to a large improvement. James Watt’s breakthrough innovation of the steam engine doubled the efficiency of the suddenly obsolete Newcomen engine. But subsequent incremental improvements quadrupled the … Continue reading →